Crowdsourcing is the approach to business — especially creation — which flings open the doors to anyone and everyone interested in participating. In this whitepaper, it is used as a metaphor to illustrate how companies can only get the most out of their offshoring investments by extending the stakeholder community outside the traditional project boundaries to include even tangential stakeholders. As is the case for crowdsourcing initiatives via the Web, companies exploit existing collaboration and communication technologies.
While the right resource model and contract are prerequisites for successful offshoring, offshoring unleashes its full potential value only if offshoring providers become an integral part of the delivery network of the client, high up in its value chain.
Identified Critical Success Factors in Establishing Successful Offshoring Collaboration Networks:
- Build Delivery Networks, not Outsourcing Departments
- Establish New Types of Roles and Relationships
- Setup Long Lasting Teams as Part of the Customer Organization
- Move Offshoring Partners up the Value Chain
And while you can see that genuine interests of the participating consulting firm come through, a quite good study. Worth a read.