The wisdom of the crowd

A couple of days ago I had a question where I did not find an answer directly.

Putting the question on Twitter did give no feedback, though I have seen that this is also often a good way to ask. But maybe my network there is not large enough.

Next step: Raised the question in LinkedIn Answers and directly to selected parts of my network.

Within one day, 4 responses via LinkedIn (2 from my direct network, 2 from people on LinkedIn) and one call from a friend of mine whose response was right to the point. Excellent.

Next time I have such a situation I will most likely put the question also on Xing and

Update: the question was:

what is leadtimes for packaging and distribution of software packages to PCs from ordering to deployment?

7 Responses to “The wisdom of the crowd”

  1. 1 Cem Basman August 21, 2008 at 2:33 pm

    What was your question, though?

  2. 2 Armin Auth August 21, 2008 at 2:53 pm

    “what is leadtimes for packaging and distribution of software packages to PCs from ordering to deployment?”

    We had a discussion with our service provider on how long this can take, but what I heard was too long for my taste. The feedback confirmed my gut feeling 🙂

  3. 3 Cem Basman August 21, 2008 at 3:44 pm

    In Germmany? With or without integration testing?? depends on your organizational processes: In large organizations without test approx 1 week, technically just a few hours. With test it depends on the availability of test (department and/or technical) personell. Add up to 4 weeks.

    So the technical process ist the least. Less then a day. The organization (and the release/update schedule in the house) is the bottleneck.

  4. 4 Armin Auth August 21, 2008 at 3:55 pm

    Thanks Cem, 4 weeks was what we were offered, but we have already another agreement (in a different business area, with same provider) offering 15 working days as standard service level and 7 working days as premium SL (read: if we pay more).

    Feedback received is that applications with normal complexity can be ready for deployment in 10 workdays including integration testing. Faster if the application comes prepacked as MSI package. General assumption is that all required information is available. Different picture, when multiple localisations or a global rollout comes into the picture, but then 4 weeks (20 workdays) should do.

    But for one package to be deployed in one site I believe 10 days should be enough to have the software ready for deployment. Will test with our service provider.

  5. 5 Cem Basman August 21, 2008 at 4:26 pm

    THat’s fair. And industry standard.

  6. 6 Armin Auth August 21, 2008 at 4:28 pm

    Thanks for the confirmation, Cem.

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